PRIVACY POLICY
AERISHK (“AERISHK,” “we,” “us,” or “our”) is operated by KAVRILOXA GLOBAL TRADE LTD.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from aerishk.com.
1. Information We Collect
When you visit our website, place an order, contact us, or otherwise interact with our store, we may collect certain information.
This may include:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number, where provided
- Payment information
- Order details
- Products purchased
- IP address
- Browser type and device information
- Website usage information
- Marketing preferences
- Communications between you and AERISHK
Payment information is generally processed securely by our payment service providers. We do not ordinarily have access to your complete payment card number.
2. How We Use Your Information
We may use your information to:
- Process and fulfil orders
- Process payments
- Arrange shipping and delivery
- Send order confirmations and tracking information
- Respond to customer service requests
- Process returns, refunds, and exchanges
- Improve our website and products
- Prevent fraud and unauthorized transactions
- Maintain website security
- Send marketing communications where permitted by law
- Comply with legal and regulatory obligations
3. Cookies and Similar Technologies
AERISHK uses cookies and similar technologies to operate and improve our website.
Cookies may be used to:
- Keep your shopping cart functioning
- Remember your preferences
- Understand how visitors use our website
- Improve website performance
- Measure advertising effectiveness
- Provide relevant marketing where permitted
You may be able to control cookies through your browser settings or through cookie controls provided on our website.
4. Shopify
Our online store is powered by Shopify. Shopify may process information necessary to operate our store, including information related to browsing, checkout, payments, and orders.
Shopify's systems may process personal information in accordance with its own privacy practices.
5. Service Providers
We may share information with trusted service providers who help us operate our business, including:
- Payment processors
- Shipping and delivery companies
- Website and hosting providers
- Analytics providers
- Customer service providers
- Fraud prevention services
- Marketing and advertising platforms
These providers only receive information reasonably necessary to perform their services.
6. Legal Requirements
We may disclose personal information where required to:
- Comply with applicable law
- Respond to lawful requests
- Protect our legal rights
- Prevent fraud or abuse
- Protect the safety of our customers, employees, or others
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, and meeting legal obligations.
8. Your Privacy Rights
Depending on where you live, you may have rights relating to your personal information, including rights to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion where legally applicable
- Object to certain processing
- Request restriction of processing
- Withdraw consent where processing is based on consent
- Request information about how your data is used
To make a privacy-related request, contact:
Email: support@aerishk.com
9. Children's Privacy
Our website is not intended for children under the age required by applicable law to provide consent to online services.
We do not knowingly collect personal information from children for marketing purposes.
10. International Data Transfers
Because we may work with service providers located in different countries, personal information may be processed outside the country in which you live.
Where required, we take appropriate steps to ensure applicable legal protections are maintained.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Last Updated” date.
12. Contact Us
KAVRILOXA GLOBAL TRADE LTD
61 Amhurst Road
London, E8 1LL
United Kingdom
Email: support@aerishk.com